• All items must be returned in the same condition in which the item was received

  • Items that have been worn, washed, altered or do not have tags attached will be refused and sent back at an additional charge

  • A full refund will be issued to the original payment method (minus the shipping cost) once we have inspected the item

  • Puka has the right to refuse returns that do not meet policy requirements

  • To request a return please email within 14 days of the delivery date

  • All sale items are final sale and cannot be returned or exchanged



  • We do not accept exchanges at this time