RETURN POLICY

  • All items must be returned in the same condition in which the item was received

  • Items that have been worn, washed, altered or do not have tags attached will be refused and sent back at an additional charge

  • A full refund will be issued to the original payment method (minus a $10 restocking fee) once we have inspected the item

  • Puka has the right to refuse returns that do not meet policy requirements

  • To request a return please email shells@pukathelabel.com within 14 days of the delivery date. All returns must be shipped back within 7 days of receiving the return label

  • All sale items are final sale and cannot be returned or exchanged

 

EXCHANGE POLICY

  • We do not accept exchanges at this time